Gaya APA

AL, S, D, E. (2022). MANAGING CUSTOMER VALUE: ONE STEP AT A TIME (SECOND EDITION) . : World Scientific Publishing Co.

Gaya MLA

AL, SOMAN, DILIP, ET. "MANAGING CUSTOMER VALUE: ONE STEP AT A TIME (SECOND EDITION)". : World Scientific Publishing Co, 2022. S2-Pendidikan Bahasa Arab.